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Security

Your data stays yours

We don't sell your data, we don't train AI on it, and we don't keep it longer than we need to. Here's how we keep things safe.

How we think about security

Private by default. Always.

Control

You decide what Consul can access. Permissions are yours to set, change, and revoke at any time.

Visibility

Every action is logged. You can see exactly what happened, when, and why.

Data protection

Your data is encrypted every time it moves. It's never sold, never shared, never used to train models.

Always on

Our systems are monitored around the clock. Dependency vulnerabilities are flagged automatically.

Under the hood

How we keep your data safe.

Encryption

Everything moving in or out of Consul is encrypted. We block older, less secure connections entirely.

Infrastructure

Consul runs on managed cloud infrastructure with tightly controlled access. No one on our team logs into a production server directly.

Access control

Our systems only talk to services we've explicitly approved. Nothing gets through that we haven't allowed.

Requests

Control plane

Protected

Layer

Database

Encrypted records and token storage

Layer

Gateway

Approved request routing and controls

Layer

Intelligence

Context-aware processing with approval

Your content

We process it. We don't keep it.

Email content is read, not stored

When you connect Gmail, we read message headers and body text to classify, summarize, and help you respond. We don't store copies of your emails or download attachments.

Docs and Drive stay in Google

If you connect Google Docs or Drive, we fetch content only when you ask. Your files live in Google's infrastructure — we access them on demand, not in bulk.

AI processing is ephemeral

When your content is sent to AI for summaries or drafts, it's processed and discarded. It's never used to train models and isn't retained by our AI providers.

1 · Access

Email + docs read on demand

Never stored

2 · Process

AI processes content

Discards immediately

Active

3 · Discard

Nothing retained. No copies.

Zero persistence

Discarded

Always on

Monitoring and response.Before you ask.

Automated monitoring

Our services include health checks that run continuously. Errors are caught and reported to our team through Sentry in real time.

Dependency scanning

We use automated tools to watch for known security issues in the software we depend on. Vulnerabilities are flagged and tracked as soon as they're published.

Abuse prevention

Login attempts are rate-limited and tracked per account. Repeated failures trigger automatic lockouts to prevent unauthorized access.

Security operations

Live response surface

Active
Health checksPassing
Dependency scanningWatching
Abuse preventionProtected

Event rail

Health
Scan
Lockout

Data governance & privacy

Your data, your rules.

We don't train AI on your data

Your information is never used to improve or train AI models — not by us, and not by the AI providers we work with.

Delete your account anytime

If you want to leave, you can delete your account and we'll remove your data from our systems. No hoops to jump through.

Connected accounts are protected

When you connect Gmail, Calendar, or other services, the login tokens are encrypted before we store them. You can disconnect at any time.

Passwords checked against breaches

When you set a password, we check it against known data breaches. If it's been compromised before, we ask you to pick a different one.

Compliance

Standards we follow.

GDPR

Data rights, deletion, and privacy controls for EU residents

CCPA

Privacy protections and data control for California residents

CASA

Google's security assessment for apps accessing user data via OAuth

SOC 2

Independent audit of security, availability, and confidentiality controls

Pending

Get in touch

Questions? We're here.

Contact

If you need specifics — how we're built, what we can share, or custom requirements — our team is the right conversation.

support@consul.so

Privacy

Data deletion requests, access rights, or questions about how we handle your information.

support@consul.so

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